24/7 digital front desk

Never lose a customer because nobody answered.

Your AI receptionist answers calls, DMs and messages instantly — then qualifies, books and routes every lead, and alerts your team when a human should step in.

See the live demo Calculate missed customers
4sAverage reply time
When neededHuman handoff
Carma · Front Desk OS Live
0messages
0calls
0qualified
0booked
📞Phone call
◎Instagram DM
▣Website chat
◴WhatsApp
≋LINE
✉Email form
Live conversation
Lead summary
  • NameMaya Chen
  • ChannelInstagram
  • IntentBooking request
  • UrgencyHigh
  • StatusQualified
  • Next actionAppointment created
  • Assigned toFront desk
Average reply time 4 seconds
The hidden cost of slow replies

Most businesses do not have a lead problem. They have a response problem.

Customers contact you from everywhere — phone calls, Instagram DMs, website forms, WhatsApp, LINE, Messenger, email and more. But your team is busy, offline, with clients, in meetings, asleep, or switching between too many apps. By the time someone replies, the customer has already moved on.

Missed calls

Your phone rings while your team is busy. The customer does not wait. They call the next business.

Slow DMs

Instagram and Facebook create buying intent. Slow replies kill it.

Channel chaos

Customers write from everywhere. Your team answers from everywhere. Nobody has the full overview.

Repetitive questions

Opening hours, prices, availability, services, location and booking questions steal hours every week.

Unqualified leads

Your team wastes time on people who are not ready, relevant or serious.

No follow-up

A lead asks once, gets distracted and disappears. The system follows up automatically.

After-hours revenue leak

The best customer might message at 22:47. Your team sees it tomorrow. Your competitor answered at 22:48.

One front desk for every customer conversation

One front desk for every call, DM and message.

The AI Receptionist gives your business a 24/7 first responder across your chosen channels. It answers instantly, asks the right questions, qualifies the inquiry and either books, routes or escalates.

01

Qualifies every inquiry

Finds out what the customer wants, how urgent it is, where they are, what they need and whether they are worth your team's time — before anyone on your side lifts a finger.

IntentUrgencyValueTimingContact details
02

Answers calls

Handles inbound phone calls through your chosen number or a dedicated AI number.

03

Replies to messages

Website chat, Instagram, WhatsApp, LINE, Messenger, Facebook, email or forms.

04

Books appointments

Connects to your calendar, booking flow or internal process.

05

Routes hot leads

Sends qualified opportunities to the right team member instantly.

06

Handles FAQs

Answers repeated questions using your business information.

07

Sends reminders

Reduces no-shows and forgotten appointments.

08

Creates summaries

Gives your team clean context before they respond.

09

Tracks everything

Conversations, lead status, missed opportunities and recovered value in one dashboard.

The live flow

From first message to booked customer.

  1. 1

    Customer contacts you

    Phone, Instagram, website, WhatsApp, LINE, Messenger, email or form.

  2. 2

    AI answers instantly

    The receptionist replies in your tone and asks the right questions.

  3. 3

    Inquiry is qualified

    Intent, urgency, value, location, timing and contact details are captured.

  4. 4

    Customer is booked or routed

    The system books an appointment, sends a link, creates a task or alerts the right person.

  5. 5

    Team gets the summary

    Your team sees who contacted you, what they wanted and what needs to happen next.

  6. 6

    Follow-up happens automatically

    If the customer goes quiet, the system follows up before the lead dies.

Dashboard prototype

See every conversation before it becomes a missed opportunity.

0Calls answered today
0Messages replied
0Leads qualified
0Bookings created
0Avg. response time
0Admin hours saved
Inbox 5
  • Sofia MartinezInstagram

    "Do you have availability tomorrow?"

    Qualified
  • Daniel LeePhone

    "Needs pricing for a larger project."

    Human handoff
  • Emma WilsonWebsite

    "Asked about opening hours and location."

    FAQ handled
  • Noah Jensen

    "Booked for Friday at 14:30."

    Appointment booked
  • Aisha KhanLINE

    "Interested, wants reminder tomorrow."

    Follow-up scheduled
Sofia MartinezInstagram
Qualified
AI Receptionist is handling this conversation
Lead summary
  • NameSofia Martinez
  • ChannelInstagram
  • IntentConsultation
  • UrgencyHigh
  • Estimated value€240
  • StatusBooked
  • Next stepReminder scheduled
  • Assigned toFront desk
Asked for availability tomorrow. Selected 16:00. Contact details confirmed.
30-second cost check

What are slow replies costing you?

Three quick answers — no spreadsheets, no numbers you have to look up.

Calls, DMs, forms and messages combined — a rough number is fine.
Your average sale or typical customer value.
The slower the first reply, the more customers quietly go elsewhere.
Adjust the assumption
Estimated revenue lost every month €0 Money walking to a faster competitor.
Missed customers / month 0
The Front Desk system €690/mo You're losing about 4× this every month.

Assumes roughly 1 in 3 slow or missed inquiries would have become a customer. Estimated & potential — not a guarantee. Final pricing depends on your volume.

Built for any business

Built for any business where fast replies create revenue.

Real estate

Qualifies buyer and seller leads, books viewings and sends hot leads to agents.

Spas & salons

Handles treatment questions, bookings, reminders and rebooking.

Clinics

Books consultations, answers service questions and routes urgent requests.

Restaurants

Handles table requests, group bookings and event inquiries.

Gyms

Converts trial class inquiries and membership questions.

Hotels

Answers guest questions, booking requests and service inquiries.

Car dealers

Qualifies buyers, books test drives and follows up.

Trades & services

Captures quote requests, qualifies jobs and schedules callbacks.

Agencies

Qualifies inbound leads and books sales calls.

E-commerce

Answers product questions and routes sales / support inquiries.

What Carma installs

We install the system. Not just the bot.

The offer is more than a chatbot. Carma builds the front desk around your business, your channels and your customer journey.

01

AI receptionist

Configured to answer calls and messages in your tone.

02

Channel setup

Connect the channels your customers actually use.

03

Knowledge base

Trained on your services, pricing, FAQs, opening hours, policies and handoff rules.

04

Booking or routing flow

Connect calendars, forms, team notifications or CRM-style routing.

05

Dashboard

Track conversations, qualified leads, bookings, handoffs and missed opportunities.

06

Follow-up logic

Automatic reminders and follow-ups based on customer intent.

07

Website integration

Add the AI receptionist to your website or build a conversion-focused page if needed.

08

Optional content engine

Turn FAQs, customer questions and offers into social content ideas and posts.

The system is built around your business, your channels and your customer journey.

The decision

Hire another front desk employee — or hire the system.

Traditional front desk / employee

  • Limited working hours
  • Misses calls when busy
  • Manually checks messages
  • Repeats the same answers
  • Needs training and management
  • Can forget follow-ups
  • Costs salary, benefits and time
  • Cannot be everywhere at once
Hire the system

AI Receptionist

  • Answers 24/7
  • Handles calls and messages instantly
  • Works across selected channels
  • Qualifies before your team spends time
  • Sends reminders and follow-ups
  • Creates clean summaries
  • Routes hot leads instantly
  • Scales without hiring another person

Your team still handles the important conversations. The system makes sure they never start too late.

The offer

A setup fee, then a monthly retainer. That's the whole offer.

Carma builds and installs the system once, then runs and improves it every month. The figures below are estimates — your final price depends on volume: calls, messages and channels.

Chat Front Desk

Messages only — web chat, Instagram, WhatsApp & email.

Setup est.€990
Monthly est.€390/mo
  • AI receptionist for messages
  • Up to 4 chat channels connected
  • Qualifies & books inquiries
  • FAQ knowledge base
  • Conversation dashboard
Get a live preview
Most chosen

Front Desk

Calls and chat — the full 24/7 front desk.

Setup est.€1,900
Monthly est.€690/mo
  • Everything in Chat Front Desk
  • Inbound call answering
  • All channels, calendar booking
  • Lead routing & human handoff
  • Automatic reminders & follow-ups
  • Full lead & revenue dashboard
Get a live preview

Scale

Multi-location or high volume, built to spec.

Setup est.€3,500+
Monthly est.€1,200+/mo
  • Everything in Front Desk
  • Multiple numbers & locations
  • Custom integrations & CRM routing
  • Optional content engine
  • Priority support & optimization
Talk to Carma

In the example above, the system recovers an estimated €3,756/month — run your own numbers in the calculator. Estimated & potential, not a guarantee.

Want to see what this would look like for your business?

Carma can build a live preview using your brand, your channels and your customer journey — so you can see the system before deciding anything.

Get a live preview Book a 20-minute call
workwithcarmastudios@gmail.com cal.com/carmaproduction/20min

Reply within 24h. Custom live preview available within 48h.